A great speaker and trainer for your events, meetings and podcasts, Maurice has given keynotes to audiences from 20 to 1500 people, and trained groups of 10 to 80 on strategy and customer experience. Here are some examples of speaking engagements Maurice has done in the past:
Maurice was a speaker at the Satmetrix 2015 Net Promoter Conference in London. Attendees were asked whether they would recommend each speaker, and Maurice had a Net Promoter Score of 67, compared to the conference average of 44. His subject was “How to stay married – to your customers of course.” You can find the principles behind this talk in our blog.
Maurice spoke at the World Trade Organization meeting on the renewal of the global IT trade agreement, and at the Progressive Policy Institute’s Rome conference on data privacy, where he concentrated on customer data.
He has spoken at several major direct investment conferences, and has been seen on TV in places as diverse as Lithuania and China.
Some possible speaking ideas are below.