![What you see is all there is](https://customerstrategy.net/wordp/wp-content/uploads/2019/11/VR6-800-680x390.jpg)
CX Strategy (4) – The dangers of ‘What you see is all there is’
Welcome to the fourth article in my series on how to develop and implement a customer experience strategy. You can find the previous articles in the series here. Before going into each step of the strategy development process, here is a special word about the data you use as a basis for your decisions. You […]