#96 – WSJ article on NPS, Temkin research now free, Journey Mapping, Improved version of original NPS research
The Wall Street Journal writes about NPS. Free Temkin Group research. Welcome to the 96th edition of my customer strategy newsletter. The five topics this week are: WSJ article about NPS Almost all Temkin Group research is now free of charge! Latest blog posts – New series on NPS Notable items from other sites – Journey […]